Refund policy

### Return & Refund Policy

We want you to love your purchase! Because we source our unique inventory in curated, limited wholesale batches, we utilize the following return guidelines to keep our small business running smoothly.

#### ⏱️ Return Window

* You have **14 days** from the date your tracking link says "Delivered" to initiate a return. 

* Items must be postmarked and shipped back to us within this 14-day window to be eligible.

#### 🏷️ Condition of Items

To be eligible for a return, your item must be:

* Unworn, unused, unwashed, and in the exact condition you received it.

* In its original packaging with all tags still securely attached.

#### 🔄 Store Credit & Exchanges

* **Store Credit:** Approved returns will be issued a refund via digital store credit (e-gift card) sent to your email. We do not issue cash or credit card refunds to the original payment method for change-of-mind purchases.

* **Exchanges:** Want a different size or style? Return your original item for store credit, and use that credit to buy the new item instantly.

#### 🛑 Final Sale Items

The following items cannot be returned or exchanged:

* Sale, clearance, or markdown items.

* Opened cosmetics, personal care products, or intimates (for hygiene reasons).

#### ⚠️ Damaged or Incorrect Items

If your order arrives damaged, broken, or defective, please contact us within **48 hours of delivery**. Please email us your order number and photos of the damage so we can issue a replacement or a full refund immediately at no cost to you.

 

#### 📦 How to Start a Return

To begin a return, please reply to your original order confirmation email or contact us at support@aimlessgardensisters.com. Customers are responsible for paying their own return shipping costs. Upon receiving your return and a copy of your shipping receipt, we will convert your shipping cost into additional store credit (up to a $5.00 maximum credit per return).